Over here at RADO we are big fans of the City of Jacksonville. We work with the all of the time to accomplish our goals but they have many services, MANY services, for regular ol' people to use. I decided to let you guys know about just a couple of tools that will help make your lives much easier.
First, E-care. This is an excellent tool if you would like to request a service , register a complaint, and then check the status of your complaint or request. I love this site because it is so easy. I am going to register a complaint and walk you through it.
First, you can pick from a number of categories. They include items such as pollution, flood zone, code enforcement, vandalism to employee behaviour. For my example I picked "drainage". Then you add an "issue description". I used "misc. inquiries about street and drainage" After you pick an issue description they give you an example what that entails.
The next step is for you to add in your own words what you complaint is. The next step is to give more detailed information. They ask you questions like "is this complaint at an intersection" You are then asked if you would like to contacted by phone, email, or to not be contacted at all. Once you submit , you are done!
It actually took longer to write this than it did to file my complaint. Also, if it is an issue that also affects your neighbors, ask them to file a complaint too. The more the city hears about it, the faster it will get taken care of.
Here is the link:
http://ecare.coj.net/
The next very cool tool keeps you posted about everything you could possibly want to know about the city. Like, events and legislative happenings. The most recent post was "City Presents Updated Preliminary Flood Maps to Jacksonville Property Owners". The site is called "nixle". The way you set it up is like most any networking site. They ask for you email ,a login name and then a password. If you like you can enter more specific information so the information you receive will be more specific towards your interests.You can subscribe to different agencies/groups and either have the information sent to you by email or your phone. Plus, you don't have to stop at local agencies. You can subscribe to practically any group or agency from anywhere. This tool is an excellent way for you to know about the interesting or important things that are going on in your community .
Here is the link:
http://www.nixle.com/
I hope you use these tools because there really is a lot that the city provides for it's citizens. If you have any questions, about ANYTHING, call 630.CITY. They will direct you to the right department.
